Senior Branch Manager

Job Purpose

This position is open with Bajaj finance limited

Duties and Responsibilities

Responsibilities:- Responsible for overall branch operations,performance & profitability of the branch.
- Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility
- Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth
- Focus on customer engagement for new customer acquisitions & retainment of old customers
- Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance
- Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
- Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
- Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
- Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
- Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
- Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
- Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
- Responsible for correct valuation & maintenance of 100% process compliance at branch.
- Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

Education & Skill Qualifications:- 4-7 years of relevant experience required.
- Bachelors Degree/Post-graduation Degree preferred.
- Previous experience in gold loan banking, gold loan products, management or client service preferred.
- Consistently demonstrates clear and concise written and verbal communication skills.