Team Lead

Job Title: Team Lead - Hospital Operations and Implementation

Location: Manipal, Bangalore

Company: Medverve Healthcare Pvt Ltd

Experience: 0-18 months

Qualification: MHA

Key Responsibilities:

* Experience in TPA, Insurance Company , TPA/Insurance, Government Schemes (ESI & SAST), Hospital Sector.

Understanding of the product and provide training and product demo to new and existing clients

Team management/ handing team of Medical officers / quality analysts

Handling operations of the accounts

Meeting and understanding of the customer requirements, plan implementation

Travel to the customer's site as and when required for training and implementing

Ensure service levels are maintained at hospitals

Establish objectives and operational criteria for accounts managed.

Understand the requirements of Clients regularly and implement the process at hospitals.

Motivating / retaining the team members.

Develop and implement organizational policies and procedures for the facility of customers.

Gathering and analyzing data (learning) and using it to plan and implement.

Sitting on Team Meetings and representing the views of clients

Regular Analysis for effective usage of the platform

Planning and implementing strategic changes to improve service delivery.

Extrapolating data for quality assurance and monitoring purposes.

Regular visit to hospitals to review and streamline the process, document and share MOMs

Other activities as assigned by your reporting manager.

Job Type: Full-time

Pay: ₹25, ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time

Ability to commute/relocate:

• Manipal, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• Manipal, Karnataka (Preferred)

Work Location: In person