Customer Assurance
13 hours ago
Kezan Consulting is a leading firm in the Human Resources Services industry, dedicated to providing top-notch HR solutions to its clients. With a focus on professionalism and excellence, we strive to deliver exceptional service and drive success for our clients.
Role and Responsibilities:
Kezan Consulting is seeking a dedicated individual to join our team as a Customer Assurance representative. The primary responsibilities include AAC collection, facilitating bookings, relationship building, collecting leads, and EMI collections. The role involves meeting customers for holiday bookings, field visits for collection of overdue EMIs and ASF/AAC, resolving customer issues to retain them, attending branch walk-ins, and enhancing revenue through relationship building and generating referrals.
Candidate Qualifications:
The ideal candidate should possess strong communication and interpersonal skills, a customer-centric approach, and the ability to drive revenue growth through effective customer engagement. A valid two-wheeler driving license and the willingness to go for customer visits and meetings are essential.
Required Skills:
- Strong Communication
- Interpersonal Skills
- Revenue Generation
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