Software Development Manager

Amazon's Accounts Receivable Technology team, part of FinAuto (Finance Automation), is transforming financial operations through next-generation automation powered by agentic AI. We process trillions in annual transactions across every Amazon business worldwide, including AWS, Stores, and Digital. Our team is building intelligent systems that optimize the entire order-to-cash lifecycle, from sales through billing and collections. We're seeking a hands-on technical leader to drive our automation vision forward.

As Amazon's financial operations grow exponentially with business expansion, traditional approaches to scaling through human operations are no longer sufficient. Our team is at the forefront of solving this challenge through innovative automation solutions that combine artificial intelligence, machine learning, and enterprise-grade workflows to transform how financial operations work.

Key job responsibilities
Technical Leadership & Innovation - As Software Development Manager, you will:

* Shape architectural decisions for our next-generation automation platform
* Drive adoption of emerging technologies including agentic AI and LLMs
* Design scalable, secure systems that handle sensitive financial data
* Build frameworks that enable autonomous operations while maintaining enterprise-grade controls
* Partner with AWS teams on emerging AI capabilities and primitives
* Guide development of ML/AI-powered solutions for pattern detection and process optimization

Team Leadership - You'll lead a talented engineering team building strategic automation solutions that:

* Process financial transactions at massive scale
* Leverage ML/AI to detect patterns and optimize operations
* Automate complex workflows across multiple transactional systems
* Transform manual processes into autonomous operations
* Drive continuous improvement through data-driven insights

Technical Complexity - Key challenges include:

* Building observable, auditable automation systems
* Creating flexible integration patterns across modern and legacy systems
* Implementing robust testing and governance frameworks
* Scaling solutions across global operations
* Ensuring compliance with financial regulations while driving innovation

Impact - This role offers the opportunity to:

* Shape the future of financial operations at Amazon's scale
* Drive technical innovation in emerging technologies
* Lead transformation of critical business processes
* Influence automation strategy across the organization

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

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