Senior Process Analyst

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.

Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

As Gallagher continues to expand its global footprint, Talent Acquisition is seeking team members to grow our Talent Acquisition Global Support (TAGS) operational model to support and expand our Recruitment Service Delivery team productivity in the United States, United Kingdom, Australia and India. Key responsibilities include managing candidate activities within the Applicant Tracking System (ATS), scheduling interviews, documenting operational processes, coordinating internal job postings, creating offer contracts, and acting as liaison for candidates throughout requisition process. Team members will work within specific limits and authority on assignments that are routine and of low to moderate complexity.

How you'll make an impact

Responsibilities:

• Expertise at least in one ATS/Recruitment Module (PeopleSoft, Taleo, Workday, iCIMS)
• Exposure to hiring processes in India.
• Proficient in Offer Process and requisition management.
• Proficient in English both verbal & written.
• Experience in creating Offer Contractor/ Offer Letter for India.
• Ability to create/manage Requisition life cycle in an ATS
• Proficiency in Stakeholder Management (manage recruiter/stakeholders).
• Understanding of post offer process (offer signoff, BGI, Onboarding, candidate engagement till joining).
• Should be proficient in understanding Process Maps, SOP, RACI.

About you

Qualifications

• Proficient in Microsoft Office Suite.
• Bachelor's degree in human resources, Communications, Marketing, Sales or similar.
• 4+ years' work experience.

Additional Information

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.