Branch Manager-BRANCH BANKING-Branch Head

22 hours ago

Amritsar, Punjab, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Description
As the Branch Manager, you will be responsible for the overall performance and success of the branch. Your key focus will be on driving business growth, maintaining strong customer relationships, and ensuring efficient branch operations. You will lead and motivate a team of banking professionals, providing guidance and support to deliver an exceptional customer experience.

Responsibilities
  • Lead and manage the branch team, providing effective leadership and guidance.
  • Develop and implement strategies to achieve business targets and growth objectives.
  • Ensure compliance with all regulatory and internal policies and procedures.
  • Maintain strong customer relationships and provide excellent customer service.
  • Monitor and analyze branch performance, identifying areas for improvement.
  • Oversee the daily operations of the branch, including cash management and transaction processing.
  • Build and maintain a positive brand image for the bank in the local community.
  • Collaborate with other branches and departments to ensure seamless service delivery.
  • Stay updated on industry trends and best practices, implementing innovative solutions.
  • Mentor and develop team members, fostering a culture of continuous learning.
Qualifications
  • A bachelor's degree in Business, Finance, or a related field is preferred.
  • Minimum 8-10 years of experience in banking, with at least 5 years in a managerial role.
  • Proven track record of successful branch management and business development.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in banking software and systems is essential.
  • A customer-centric approach and a passion for delivering exceptional service.
  • Willingness to continuously learn and adapt to industry changes.
  • Strong ethical standards and a commitment to maintaining high levels of integrity.

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