ServiceNow Tester

4 days ago


Bengaluru Gurugram Pune, India Kezan Consulting Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Job Title: ServiceNow Tester SAM (Software Asset Management)

Experience: 4+ Years

Location: Hybrid PAN India

Job Description:

Responsible for testing ServiceNow SAM implementations, ensuring that software asset management processes and workflows meet business and compliance requirements.

Key Responsibilities:

Review SAM requirements, business rules, and workflows.

Develop and execute test cases for ServiceNow SAM modules.

Perform functional, integration, regression, and UAT testing.

Validate license compliance, entitlements, and inventory reconciliation processes.

Document defects, track resolution, and verify fixes.

Work closely with developers, business analysts, and administrators.

Support platform upgrades and enhancements with testing.

Ensure adherence to ITIL processes and ServiceNow best practices.

Required Skills:

Hands-on experience testing ServiceNow SAM or ITAM modules.

Knowledge of software license types, compliance rules, and asset lifecycle.

Familiarity with ServiceNow workflows, CMDB, and reporting.

Strong analytical, documentation, and problem-solving skills.

Experience with test management tools (JIRA, TestRail, Quality Center).

Preferred Experience/Certifications:

ServiceNow CSA or SAM-related certification.


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