Receptionist and telecaller

1 week ago


Gurgaon, Haryana, India Construct Ability Full time ₹ 2,50,000 - ₹ 3,50,000 per year
  • Client outreach and engagement:
  • Initiate outbound calls to potential customers to introduce financial products and services.
  • Answer incoming calls from prospective and existing clients.
  • Build rapport and nurture leads through follow-up calls.
  • Sales and lead generation:
  • Promote financial products and services, and explain their features and benefits.
  • Generate leads and close sales by persuading customers.
  • Achieve daily, weekly, and monthly sales targets.
  • Customer service:
  • Address customer inquiries and provide information on products, services, and pricing.
  • Resolve customer complaints, issues, and concerns professionally.
  • Provide suitable solutions and recommendations based on client needs.
  • Data management and administration:
  • Maintain accurate and comprehensive records of all customer interactions.
  • Update and maintain the customer database (CRM).
  • Follow up with customers to ensure satisfaction and timely resolution of issues.
  • Collaboration and compliance:
  • Collaborate with the sales and support teams to align efforts and improve customer experience.
  • Adhere to call scripts, company policies, and guidelines for consistent service delivery.
  • Stay updated on product knowledge, industry trends, and sales techniques

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Work Location: In person


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