Customer Support Executive

1 day ago

Gurgaon, Haryana, India Tenb Fintech Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Key Responsibilities:

- Outbound and Inbound Calling: Proactively engage with partners through calls, follow-ups, and scheduled check-ins to build trust and drive activation. Handle inbound calls to address immediate partner needs.

- Partner Onboarding & Support: Guide new partners through the onboarding process and assist them in using our systems and platforms effectively.

- Issue Resolution: Investigate and resolve partner issues by collaborating with internal teams like sales, operations, and technical support. Document all interactions, troubleshooting steps, and resolutions in the ticketing system.

- Ticket Management: Act as the primary owner for all partner inquiries submitted through the ticketing system (Freshdesk). This includes creating tickets from phone calls or emails, prioritizing issues based on urgency, and ensuring timely resolution.

- Administrative Support: Handle administrative tasks such as data entry, document preparation, and scheduling meetings.

Qualifications:

- Excellent communication skills.

- Proven experience of 1-2 years with ticketing systems/Customer Support.

-  A background in home loans, Loan Against Property (LAP), or banking is a significant advantage.

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Softview Infotech Full time

    Job Role: Customer Support ExecutiveExperience: 5+ YearsLocation: GurgaonShift: Night ShiftKey Skills: Customer Support, API, Travel Industry ExperienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, ensuring customer...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Nu Republic, our mission is to break the monotony of the wear-tech world by transforming it into a bold fusion of fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions—designed to complement both style and lifestyle. Join...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 3,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Industry)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India KwikMedi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Customer Support ExecutiveLocation: GurgaonCompany: KwikMediAbout the RoleKwikMedi is looking for a customer-focused and empatheticCustomer Support Executivewho can ensure a seamless experience for users. You will be the first point of contact for customer queries, concerns, and feedback.Key ResponsibilitiesHandle incoming calls, chats, and...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Black Kingdom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role: Customer Support Executive (Travel Domain with API Experience)Experience: 5+ YearsLocation: GurgaonShift: Night Shift(US Shift)Key Skills: Customer Support, Travel Industry, API

  • Customer Support Executive

    3 days ago

    Gurgaon, Haryana, India Career Maker Consultancy Noida Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We are hiring a Customer Support Executive (PPC Calls) to handle inbound & outbound PPC calls, assist customers with travel queries, bookings, modifications & cancellations, and ensure a smooth customer experience.Share CV

  • Customer Support Executive

    49 minutes ago

    Gurgaon, Haryana, India Adrianaa services Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title:Customer Support Executive - Telugu LanguageJob Description:Location: Sector 66, GurugramSalary: ₹30,000 – ₹40,000 per monthExperience: 1 – 5 YearsInterview Type: Face-to-FaceThe company is seeking a Customer Support Executive - Telugu Language to join our growing team in Gurugram. The ideal candidate should have prior experience in...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India MNR solutions pvt Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Position: Customer Support ExecutiveLocation: GurugramExperience Required: 1 – 6 YearsIndustry Preference: IT ConsultingEmployment Type: Full-Time, PermanentAbout the RoleWe are seeking a Customer Support Executive who will serve as the first point of contact for customers, ensuring timely, professional, and effective resolution of queries and complaints....

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India A S R Business Advisors Full time

    We're hiring a Chat & Phone Support Executive (Voice + Non-Voice) to join our customer service team. The role involves handling customer queries via calls and chat, ensuring quick, accurate,Strong communication skills in English & Hindi

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Atrangi Studio Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: Instagram: Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience: Freshers & Experienced - Both can applyEmail: Role...