Growth Management

Job Description

Growth Management - Assistant Vice President - Offline Merchants

Location: Noida, Uttar Pradesh
Department: Growth Offline Merchants - QR
Employment Type: Full-time Employment
Work Arrangement: On-site

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Team:

The Offline Payment vertical caters to our merchant partners by offering them products like QR code, Soundbox, EDC, and Loans. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments with voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App.

About the Role:

We are looking for P4B (Paytm for Business) App Growth Managers for accelerating the core growth metrics and user (Merchant) numbers. If you are passionate about mobile and web apps with a penchant for marketing campaigns, love extreme attention to content & design detail, and care about how your work impacts millions of users daily, we want you

Key Responsibilities:

• Responsible for acquisition and activation of Soundbox and QR merchants through P4B.
• Plan and execute marketing campaigns for Soundboxes and QR devices acquisition and optimize activation on P4B.
• Responsible for transaction growth of merchants - both with and without devices through P4B.
• Work closely with the product team and define and execute requirements for improving conversion flows and new acquisition programs for merchants on the Paytm for Business app.
• Plan and execute marketing campaigns to improve frequency and value of transactions.
• Own campaigns from end to end - manage targeting and segmentation, messaging, creative, measurement, and reporting.
• Monitor and report on performance of these campaigns against agreed KPIs.
• Drive marketing decisions through quantitative results and A/B testing as well as qualitative research and customer insights.

Risk and Compliance SPOC:

• Act as the bridge between the Risk team and the business team for maximizing risk mitigation while minimizing business impact.
• Collaborate with the risk policy team for the right policy formulation for risk mitigation.
• Work closely with the Compliance team and business operations team to ensure fully compliant operations.
• Work with the risk ops team to mitigate operations risk for the business.

Skills that will help you succeed in this role:

• 1014 years of experience in consumer internet or e-commerce industries, with proven success in P&L management and growth leadership.
• MBA from a Tier-1 business school preferred.
• Strong track record of scaling businesses and delivering ambitious targets.
• Highly analytical, data-driven, and comfortable with solving complex business problems.
• Experience in managing large cross-functional teams with high accountability.
• Excellent communication and stakeholder management skills, with the ability to lead complex negotiations.
• Prior experience in the travel industry will be a strong plus.

Why join us?

A collaborative output-driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing cross-sell opportunities. Enjoy solid 360 feedback from your peer teams on your support of their goals. Gain respect that is earned, not demanded, from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 million registered users, 21 million merchants, and depth of data in our ecosystem. We are in a unique position to democratize credit for deserving consumers and merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of this journey.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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