Account Management
2 days ago
This role requires an strategic thinking with exceptional analysis skills, solving difficult business problems to drive impact at scale, and identifying innovative ways to use technology to tackle them. You simultaneously do a multi level dive deep into the Seller account, define high value action and set a broad strategic vision for execution and scale it while leading a team of account managers. You obsess with data and possess ability to distinguish signal from noise and you create implementation roadmap. As a lead, you will have high leadership visibility and will own, manage and improve processes to ensure performance of our key seller is accelerated.
Key job responsibilities
* Own the Seller funnel view and use signals to identifying high value actions to efficiently accelerate seller growth while maintaining their profitability
* Collaborate with Stakeholders, central teams and business teams to identify and solve Seller friction, mitigate business risks and build mechanism to maximize their potential in first year of their journey
* create roadmap to recommend actionability to increase offer depth and breadth while ensuring their quality and availability
* Lead cross-functional projects to drive success for strategic seller and build processes from zero to one to drive team productivity.
* Lead a team of account managers and build a high performance team
* Own weekly seller performance tracking and monitoring sessions to ensure their growth are in line with their potential. Participate in weekly, monthly and quarterly business reviews with senior leadership to present results, challenges and take action to solve business problems independently
- Bachelor's/Master degree
- 5+ years of ecommerce and/or retail management experience in Seller/vendor management
- 3+ years of developing business strategies/plans, driving execution, and influencing senior stakeholders experience
- Knowledge of advanced Excel and ability to do multi-level deep dive
- 3+ year of people management experience
- MBA from Premier College
- 5+ years of Account Management experience
- 5+ years of communicating with and presenting to executive and senior audiences
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