Social Media Strategist
3 days ago
We're looking for an experienced
social media all-rounder
who can think strategically, execute smoothly, support clients, and protect the brand's reputation - all while working with a fast, fun team.
In-office | Full-time role in Ghitorni, New Delhi | Immediate Joining
Key Responsibilities
- Social Strategy & Planning:
Own monthly/quarterly social plans, content pillars, channel selection, experiments, and overall alignment with brand voice and goals.
- Creator & Influencer Management:
Identify, onboard, brief, and manage creators, ensuring clear deliverables, smooth execution, and performance tracking across campaigns.
- Engagement, Community & Brand Presence:
Build meaningful interactions through comments, DMs, UGC programs, moment marketing, and live formats while keeping the brand accessible and consistent.
- Account & Client Management:
Act as the primary point of contact for clients, overseeing scopes, timelines, approvals, and performance reviews to ensure a seamless delivery experience.
- Online Reputation Management (ORM):
Monitor brand mentions, reviews, and sentiment; draft responses and escalation notes; and support crisis communication to keep the brand's reputation strong.
Requirements & Qualifications
- 5-7 years of experience in social strategy, influencer management, community/ORM, or account management.
- Experience managing stakeholders, tracking performance, and running end-to-end campaigns.
- Detail-oriented, proactive, and platform-savvy.
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