Manager-Operations
4 days ago
Location: [Kurla(East), Mumbai]
Employment Type: Full-time
Experience Level: Minimum 2 years
Company Description
Surya's Pest Control Services specializes in providing excellent and affordable pest control and sanitation solutions tailored to the evolving needs of customers. Dedicated to ensuring customer satisfaction, the company prioritizes creating comfortable and pest-free environments. With a commitment to quality service, Surya's Pest Control Services consistently delivers effective results for residential and commercial clients. Their approach combines efficiency, professionalism, and a focus on customer well-being.
About the Role
We are seeking a highly organized and results-driven
Operations Manager
to oversee daily business operations and ensure our processes run efficiently and effectively. The ideal candidate will bring strong leadership, analytical thinking, and a passion for continuous improvement to help drive operational excellence across the organization.
Key Responsibilities
- Manage and optimize day-to-day operations to ensure productivity and efficiency.
- Develop, implement, and refine operational policies and procedures.
- Coordinate with cross-functional teams (HR, Finance, Sales, Supply Chain, etc.) to support strategic initiatives.
- Monitor KPIs and performance metrics to identify improvement opportunities.
- Lead and mentor operational staff, fostering a culture of accountability and high performance.
- Prepare and present operational reports to senior leadership.
- Oversee resource planning, budgeting, and forecasting.
- Ensure compliance with organizational standards, policies, and regulations.
- Drive process improvements to streamline workflows and reduce operational bottlenecks.
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