Customer Service Specialist
22 hours ago
About Us
Overlays is a fast-growing fashion & lifestyle brand focused on delivering premium products and memorable customer experiences.
Job Opening: Customer Support Executive (2-Month Temporary Role)
Hi everyone,
We are looking for a Customer Support Executive for a 2-3 months temporary position.
This is a Work From Home role.
Requirements:
Must have a laptop and stable internet connection
6 days working (Monday to Saturday)
Good communication skills (English & Hindi preferred)
Basic understanding of online shopping/customer service
Should be responsible, punctual, and comfortable handling customer queries
Job Responsibilities:
Responding to customer queries via WhatsApp, calls, and emails
Providing timely updates on orders, delays, returns, etc.
Maintaining polite and customer-friendly communication
Coordinating with internal teams for resolving issues
Maintaining records of interactions and follow-ups
Ensuring customer satisfaction with quick and accurate responses
Duration: 2-3 Months
Work Mode: Remote / Work From Home
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