Directory Services Engineer

Management Level

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.  

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India's strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Equiniti Global IT - Identity & Directory Services Engineer (India)

Looking for a challenge, join our End User Computing (EUC) team.

Take ownership and accountability of the company's internal IT systems. EQ are embarking on a dynamic transformation plan – consolidating our vast estate of domains into a more consolidated solution, whilst continuing to support our BAU activities across the business.

The successful candidate will be required to perform assigned tasks of increasing complexity in the installation, maintenance, and administration of our Active Directory, Microsoft Entra, and all associated services.

Responsibilities include but not limited to:

· Manage and oversee Active Directory infrastructure in a hybrid environment.

· Support existing infrastructure and troubleshooting when issues arise.

· Resolve alerts from monitoring tools and perform remediation.

· Manage Incident and Service Request tickets and tasks including change control.

· Proactive monitoring of Risks flagged through our various reporting tools.

· Develop and maintain technical documentation

· Create and implement system changes as needed.

· Collaborate with various operational teams on a daily basis.

· Presentation of Architectural Solutions to appropriate governance boards.

· Support for both internal and external Audit actions.

· Deployment of Software Solutions as required.

· Support for Project Delivery from an End User Compute perspective.

· Advanced Group Policy Management

Qualifications:

· A solid understanding of client/server, networking and internet technology fundamentals

· A strong background in the design, implementation, management, and support of Microsoft Windows domains using Active Directory in a multi domain Forest/s.

· 5+ years' hands-on experience working with Active Directory Services

· 5+ years' hands-on experience with Microsoft Azure/ Entra

· At least 3 years' experience in a Desktop Operations or Server Operations environment

· Working knowledge of Group Policy Management

· Ability to communicate verbally and written clearly.

· Good Troubleshooting skills in a busy service environment

Additional Skills & Qualifications:

· Good communication skills to interact with team members and support personnel.

· Good interpersonal skills to interact with customers and team members.

· Ability to work in a team environment and open to all shifts on an ad-hoc basis.

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

• 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives  
• Business related certification expense reimbursement
• Comprehensive Medical Assurance coverage for dependents & Parents
• Cab transport for staff working in UK & US shift
• Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.