Manager Risk Containment Unit(RCU)- Delhi

23 hours ago


Delhi, Delhi, India Talent Leads Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year


Job Description:
  • Supervising Pre - disbursement check activities.
  • Grooming and management of the team/ agencies to achieve their respective targets.
  • Proactively identifying fraud trends and taking effective corrective measures. Also continuously engaging with key location teams and central team to identify process improvement opportunities.
  • Analyze the Risk trends and identify audit locations/ areas.

Based on the above & field information conduct audits/ investigations across the region (This may include travel to the location). [Candidate should be open to travel a minimum of 5 days in a month].

  • To investigate and conclude occurrences of fraudulent activities across the region and reporting the findings within timelines to the senior management and provide feedback basis field learnings.
  • Co-ordinating with stakeholders for end-to-end closure and mitigate the risks identified. Liaising and working closely with law enforcement agencies and the legal team for action against fraudsters which would also include reputation management.
  • Vendor Management – Coordinating with RCU agencies – managing, training and follow ups for the reports.
  • Identifying the training needs of all front-end sales staff by analyzing the changes in fraud trends. Ensuring the training is done in timely manner.
  • Co-ordinating mystery shopping and seeding activities on dealers, agencies and executives to minimize frauds.
  • Ensuring highest levels of employee relationship, motivation & engagement to drive results with high levels of employee satisfaction.



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