Zonal Collection Manager

7 days ago

ANNA SALAI CHENNAI, India Muthoot Fincorp Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

ZONAL COLLECTION MANAGER

KEY RESPONSIBILITIES

Role and Responsibility

  • Overseeing staff members and ensuring the accurate and timely invoicing of customers.
  • Setting payment collection goals and targets for the department.
  • Creating and implementing a strategy to improve the collection of outstanding credit.
  • Implementing collection policies and procedures to avoid excessive outstanding credit.
  • Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
  • Implementing deadlines for invoicing and payment collection.
  • Negotiating with customers in cases when non-payment occurs.
  • Preparing monthly feedback reports on payment collections.
  • Remaining informed of any legislative procedural training regarding debt collection.
  • Training and mentoring of staff members in the collections department.

KEY CHALLENGES

  • Lack of current contact information.
  • Disjoint communications.
  • Lack of self-served solutions.
  • Meeting compliance requirements.
  • Lack of automation.
  • Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

  • Experience with accounting software such as Quick books and General Ledger and advanced knowledge of MS Excel.
  • The ability to work accurately and independently.
  • Good verbal and written communication skills.
  • Excellent analytical skills and an eye for detail.
  • Outstanding leadership and managerial skills.
  • Strong time and people management skills.
  • Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor's degree in finance, accounting, or a related field.

  • 7-9 years' experience as a collections manager.

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