Senior Software Engineer

About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:
Gartner is looking for a full-time Senior Salesforce Developer to join the Sales Service and Corporate Engineering team. As a Senior Salesforce Engineer, you will be designing and developing the customized solutions within the Salesforce Platform. You will be responsible for writing Apex Classes, Triggers, Flows and LWC components to deliver new capabilities and maintain existing codebase for Salesforce Org.

What you will do:

• Understand the requirements and provide one or more options for the solution, utilizing Salesforce best practices.
• Perform hands-on solution design, proof-of-concepts and development and testing tasks as required in support of the implementation activities.
• Manage critical customer cases and maintain clear and concise case documentation.
• Work with a cross-functional SCRUM team to maintain and enhance SFDC Platform
• Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity scaling and monitoring.
• Participate in code reviews, peer inspections, and technical design/specifications.
• Managing the incidents and resolutions with a strong emphasis on root cause analysis.

What you will need:
Experienced professional with 4 to 6 relevant experiences in the platform, understanding of key SFDC design. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability.

Must have:

• 4 to 6 years of hands-on experience on the platform, understanding of key SFDC design and architectural concepts. In-depth understanding of capabilities and constraints of SFDC CRM application.
• Strong knowledge of Salesforce applications including configuration, process builders, workflows, and database design.
• Salesforce development experience includes strong working knowledge and ability to code in APEX (classes, triggers, batch processes, and web services), Visual Force, Lighting (Aura), LWC, Salesforce APIs, SOQL, and
• Excellent software development and object-oriented design fundamentals.
• Proficiency in Salesforce configuration, including:
• Flows (Screen Flows, Record-Triggered Flows, Scheduled Flows, etc.)
• Database Design
• Experience with Salesforce Integrations:
• REST and SOAP APIs
• External Services
• Integration patterns and best practices
• Ability to anticipate and produce design applications that work with governor limits and scale appropriately.

Nice to have:

• Knowledge of deployment techniques and change management in Salesforce
• Exposure to cloud services (AWS)
• Experience with additional programming languages (Python, Java)
• Salesforce certifications (Platform Developer, Advanced Developer)
• Experience or familiarity with Salesforce AI capabilities (Einstein AI, AI Cloud, predictive analytics, generative AI, etc.)

Who you are:

• Bachelor's or master's degree in computer science, Information Technology, or related field.
• Excellent communication and interpersonal skills.
• Must be familiar with systems scope and projects objectives to ensure design, build and test of a robust system.
• Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.
• Strong desire to improve upon their skills in software development, frameworks, and technologies.

Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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Job Requisition ID:100992

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