Telesales Representative

4 days ago

Katargam Surat Gujarat, India b9854212-5a0c-42c5-92c1-0fca4f2e0ac2 Full time ₹ 1,68,000 per year

Key ResponsibilitiesSales & Lead Handling

  • Make outbound calls to potential customers, distributors, interior designers, and businesses.
  • Handle inbound inquiries and convert them into sales opportunities.
  • Clearly explain Sweven's products, pricing, and benefits.
  • Follow up with customers to close sales and maintain relationships.
  • Maintain daily calling logs and update CRM or lead sheets.

Customer Support

  • Understand client requirements and suggest suitable products.
  • Coordinate with the design, production, and dispatch teams for order updates.
  • Provide after-sales support and maintain customer satisfaction.
  • Share product catalogs, quotations, and technical details as needed.

Reporting & Coordination

  • Track daily, weekly, and monthly sales achievements.
  • Assist sales managers and field teams with appointment setting.
  • Collect market feedback and share insights to improve product offerings.

Required Skills & Qualifications

  • Excellent communication skills in Hindi, Gujarati, and English (preferred).
  • Good telephone etiquette and confidence in speaking with customers.
  • Basic computer knowledge (Excel, WhatsApp Business, Email).
  • Prior experience in telesales, telecalling, or customer service is an advantage.
  • Ability to understand technical products (training will be provided).
  • Minimum Qualification: HSC / Graduate.

Preferred Qualities

  • Positive attitude and persuasive speaking ability.
  • Quick learner with problem-solving skills.
  • Target-driven and result-oriented mindset.
  • Strong follow-up and relationship-building skills.
  • Ability to handle pressure and maintain professionalism.

Job Types: Full-time, Permanent

Pay: ₹8, ₹14,000.00 per month

Work Location: In person

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