Escalation desk support

EXPERIENCE: years of IT experience, including 3+ years in service desk, support management, or service delivery leadership rolesRESPONSIBILITIES (INCLUDES ALL TASKS): Own and manage Service Desk operations, ensuring prompt resolution of incidents, fulfilment of requests, and high-quality end-user support in alignment with business and contractual...

Hiring for L2 ProcessLocation: Indore (Work From Office)Immediate JoiningRequirements:Excellent English Communication.Education: 12th, Graduate, Post Graduate.1 Year Experience in BPO is MandatorySalary: ₹27,000Shifts: Rotational (Majorly Day)Work Days: 5 daysJob Types: Full-time, PermanentPay: ₹23, ₹27,000.00 per monthEducation:Bachelor's...

Company OverviewDr. Haror's Wellness is dedicated to empowering individuals through advanced dermatology services, harnessing the transformative power of selflove for beauty and life improvement. With a team of employees, we are at the forefront of the Health, Wellness & Fitness industry, headquartered in Delhi. Our mission is to inspire and enhance wellness...

JOB TITLE: Service Desk Analyst/Technical Helpdesk Engineer JOB PURPOSE: To handle customer calls and assist end user on Desktop/Laptop related issues. QUALIFICATION: Bachelor's degree with knowledge of IT CERTIFICATIONS: Mandatory knowledge of Microsoft products and ITIL Processes EXPERIENCE: 2-3 Years REPORTING TO: TBD RESPONSIBILITIES (INCLUDES ALL...

Job Title:Front Desk ExecutiveExperience required:3–5 yearsLocation:Indore, Madhya PradeshJob Type:Full-timeJob SummaryWe are seeking a well-presented and efficient Front Desk Executive with 3–5 years of experience to manage the front office operations and provide limited executive support to senior management. The ideal candidate should possess...

Location: Apollo Premier, 601, Vijayanagar, Indore (Headquarters)Designation: Front Desk ExecutiveDepartment: Administration & HRReporting To: Admin Head / HR ManagerWorking Days: 6 Days (Monday to Saturday)Timings: 10:00 AM 7:00 PMSalary: Best in the Market (commensurate with experience and skills)Probation: 6 Months (confirmation subject to...

KBG Group, Indore फ्रंट डेस्क एग्जीक्यूटिव की तलाश कर रहे हैं।Being the first point of contact for visitors and callers, managing the reception area, and providing administrative support to ensure smooth office operations. The specific duties may vary by industry (e.g., hospitality,...

We are looking for a Senior Technical Product Support Engineer to assist our clients with technical problems when using our products and services. Support Engineer responsibilities include resolving client queries, recommending solutions and guiding product users through features and functionalities.What You'll Do In This RoleYou're the first and most...

We are looking for a Senior Technical Product Support Engineer to assist our clients with technical problems when using our products and services. Support Engineer responsibilities include resolving client queries, recommending solutions and guiding product users through features and functionalities.What you'll do in this role:You're the first and most...

The candidate will be responsible for managing IT support requests, coordination with end users and team members, coordinating with vendors, and maintaining IT inventory and documentation.Roles and Responsibilities Roles and responsibilities are :Assignment of helpdesk tickets.Manage SLA and handle escalations.IT Procurrement (RFQ, Quotation comparison, PR...