Network Operations Engineer

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Network Operations Engineer

The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will:

• Play a key role in the operation of the production network infrastructure and it's supporting ecosystem.
• Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe.
• Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts.
• Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments.
• Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation.

If you have hands-on experience with the majority of below core topics and technologies, we should talk:

• Arista and Cisco advanced routing and switching technologies and protocols
• BGP and IGP routing protocols
• Policy based routing
• Multicast
• Gateway redundancy protocols
• WAN/LAN/WLAN topologies
• VPC
• NAT
• Network tunnelling technologies such as GRE and IPSec
• Traffic shaping and QoS
• Experience with monitoring systems, SNMP and incident handling
• ITIL version 3 or 4 Foundation certification (not older than 3 years)

Knowledge regarding any of the below would also be nice to have: 

• Overlay technologies such as VxLAN
• Cisco ISE TACACS and Radius
• Palo Alto security products
• F5 application load balancers
• Infoblox DNS, DHCP, IPAM and NTP services
• Ansible automation
• Python and Perl scripting languages
• Multimedia/VoIP solutions (SIP)
• Cloud networking
• VMware virtualization
• Linux basic knowledge
• Virtual testing environments such as EVE-NG and GNS3

   Preferred Skills and Qualifications:

• 5+ years experience as a network operation engineer within a production environment.
• CCNA, ideally CCNP, level qualification or equivalent proven experience and skills.
• Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style.
• Experience working in data centers and understanding data center infrastructure.
• Strong communication and interpersonal skills as well as customer service orientation.
• Financial institution network operation experience is desired

Company Benefits & Perks

• Competitive salary package.
• Performance-based annual bonus (cash and stocks).
• Hybrid working model (3 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company-paid snacks.
• Hardship/shift allowance with company-provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company-sponsored team-building events and outings.

* Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.