Driver Relationship Manager
3 days ago
Job Summary:
We are looking for a motivated Driver Relationship Manager to build and maintain strong relationships with drivers, ensuring their satisfaction, engagement, and smooth onboarding process. The role involves handling driver queries, recruitment, and providing continuous support to improve driver experience and retention.
Key Responsibilities:
- Act as the main point of contact for drivers; resolve queries and concerns promptly.
- Recruit, onboard, and guide new drivers about company policies and benefits.
- Build trust and maintain long-term relationships to enhance driver engagement.
- Conduct regular follow-ups and provide ongoing support to drivers.
- Maintain driver records and share feedback or improvement suggestions with management.
Requirements:
- 6 months to 1 year of experience in customer service, tele-calling, or relationship management.
- Strong communication and interpersonal skills.
- Ability to manage multiple driver interactions professionally and efficiently.
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