Senior Category Manager/General Manager

1 day ago

Mumbai, Maharashtra, India tata unistore (tata cliq) Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Role Overview

This role will lead the overall strategy, growth, profitability, and operational excellence of the respective category at Tata CLiQ. This senior leadership role carries full P&L ownership and responsibility for assortment planning, vendor and brand partnerships, customer experience, marketing, and operational efficiency. The position demands a data-driven, entrepreneurial leader who can collaborate cross-functionally to achieve scalable and sustainable growth while strengthening Tata CLiQs positioning in the beauty segment.

Key Responsibilities Strategic Ownership & P&L Management
  • Define and execute the category vision, strategy, and annual business plans aligned with organizational objectives.
  • Own and manage category P&L ensuring achievement of revenue, margin, and profitability goals.
  • Analyse customer insights, market dynamics, and competition to inform strategic decisions.
Assortment & Vendor Management
  • Lead assortment planning to deliver a competitive, relevant, and differentiated catalogue across sub-categories and brands.
  • Build, nurture, and scale vendor and brand partnerships to expand category portfolio.
  • Lead negotiations on pricing, margins, and commercial terms to optimize profitability.
Customer Experience & Operations
  • Identify and address customer pain points across online and omnichannel journeys.
  • Partner with operations, logistics, customer service, and finance to ensure seamless order fulfilment, inventory management, and cost efficiency.
  • Drive customer satisfaction by reducing returns, cancellations, and operational issues.
Marketing & Demand Generation
  • Develop and implement category-specific marketing calendars including promotions, events, and joint brand campaigns.
  • Collaborate with growth and marketing teams to drive traffic, conversion, and repeat purchases in the category.
  • Use analytics and insights to optimize marketing ROI and campaign effectiveness.
Team Leadership & Stakeholder Management
  • Build, mentor, and lead a high-performance category management team.
  • Partner with product, analytics, technology, and leadership teams to deliver category initiatives.
  • Represent the category in leadership forums with compelling data-backed insights and recommendations.
Must-Have Skills & Qualifications
  • MBA or equivalent degree from a top-tier institution.
  • 10 years of experience in category management or commercial leadership roles, preferably in e-commerce or retail.
  • Proven experience managing P&L for large, complex categories.
  • Strong analytical and decision-making skills with proficiency in Excel, SQL, or BI tools.
  • Expertise in vendor negotiations, assortment planning, and omnichannel retail execution.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Demonstrated leadership skills with ability to drive collaboration and inspire teams.
Nice-to-Have Skills
  • Prior experience in luxury, beauty, or lifestyle retail categories.
  • Exposure to global retail or e-commerce practices and innovations.
  • Strong knowledge of consumer behaviour and customer lifecycle management.
  • Ability to drive large-scale transformation initiatives across category operations.
Locations

Empire Plaza 2, Vikhroli (West), Mumbai, Maharashtra, India

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