Day & Night Telecaller

5 days ago


Vadapalani, Tamil Nadu, India DR. KAMARAJ HOSPITAL PVT LTD. Full time ₹ 2,16,000 per year
  • FEMALE ONLY
  • DAY & NIGHT SHIFT
  • GOOD IN COMMUNICATION
  • IMMEDIATE JOINER

*

  • Outbound calls: Make calls to potential and existing customers to introduce products or services and encourage sales.
  • Inbound calls: Answer incoming calls to address customer inquiries, provide information, and resolve complaints or issues.
  • Sales and lead generation: Persuade customers to make purchases, schedule appointments, or convert leads into sales.
  • Customer relationship management: Maintain accurate and detailed records of customer interactions, update databases, and follow up with leads and existing clients.
  • Information gathering: Collect information from customers, conduct surveys, and understand their needs to suggest appropriate solutions.
  • Performance and goals: Meet daily, weekly, or monthly call targets and achieve sales or engagement goals set by management.

Essential skills and qualifications

  • Communication: Excellent verbal communication, listening, and persuasive speaking skills are crucial.
  • Interpersonal skills: Strong interpersonal and negotiation skills are needed to build rapport and handle customer interactions effectively.
  • Organization: Strong organizational and time management abilities are required to handle calls, data entry, and follow-ups efficiently.
  • Resilience: The ability to handle rejection positively and work under pressure is important, as the role can be demanding.
  • Product knowledge: A willingness to learn and stay updated on product information and industry trends.
  • Technical skills: Basic computer literacy for data entry and the ability to use telecalling software.

Job Type: Full-time

Pay: ₹13, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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