International BPO Executive(Customer Support)

5 days ago


Muktai Nagar Thane Mumbai, India Career Guideline Full time ₹ 2,50,000 - ₹ 7,50,000 per year
  • Handle customer inquiries from international clients via phone, email, or chat.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints and issues efficiently and courteously.
  • Escalate complex cases to relevant departments when necessary.
  • Maintain detailed and accurate records of customer interactions.
  • Work closely with internal teams to ensure smooth customer experiences.
  • Meet performance targets such as response time, resolution rate, and customer satisfaction scores.
  • Stay updated on product knowledge, company policies, and international procedures.
  • Communicate effectively with customers from diverse cultural backgrounds.


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