Recovery Manager

Key Responsibilities1. Payment Recovery

• Follow up for long-pending payment dues from clients and contractors.
• Maintain an updated aging report and track overdue accounts.
• Liaise with clients through calls, emails, and site visits to ensure payment clearance.
• Assist in finalizing settlement terms for overdue accounts.
• Coordinate with the accounts team for invoice issues and reconciliations.

2. Materials Recovery

• Track issued centering/shuttering materials and ensure timely return.
• Conduct regular site visits to verify materials and manage overdue returns.
• Communicate with site engineers and contractors regarding shortages or damages.
• Prepare and maintain delivery challans, return receipts, and item reconciliation reports.

3. Legal Coordination (NEW)

• Work closely with the company's legal advisor/advocate on chronic overdue cases.
• Collect and prepare all documents required for legal action (invoices, challans, agreements, communications).
• Issue notices (legal notices/demand notices) after management approval.
• Support the legal team in filing cases such as:
• Cheque bounce cases (if applicable)
• Civil recovery suits
• Material theft/non-return cases
• Coordinate client visits for legal discussions/settlements.
• Attend court hearings as required and update management on case progress.
• Maintain a legal case tracker with status updates, next hearing dates, and recovery outcomes.

4. Documentation & Reporting

• Maintain systematic records for payments, materials, notices, and legal communication.
• Prepare daily/weekly/monthly reports on recovery status.
• Escalate serious disputes or disputes involving high-value materials/payments.

5. Client Relationship & Communication

• Build strong relationships with clients, contractors, and site teams.
• Resolve disputes politely and professionally before legal escalation.
• Explain charges, rates, shortages, damage values, and billing clearly.

Skills & Qualifications

• 3–6 years experience in collections, recovery, legal coordination, or construction material hiring.
• Good understanding of centering/shuttering materials (preferred).
• Strong communication, negotiation, and follow-up skills.
• Experience working with advocates/legal consultants is a bonus.
• Ability to travel regularly to sites and client offices.
• Proficiency in MS Office and documentation.

Preferred Qualities

• Strong sense of responsibility and ethics.
• Organized, detail-oriented, and good at record management.
• Professional communication and conflict-resolution skills.
• Ability to handle pressure and meet recovery targets.

Salary & Benefits

• Competitive salary + incentives based on recovery performance.
• Travel allowance + mobile allowance.
• Other company benefits as applicable.

Job Types: Full-time, Permanent

Pay: ₹13, ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person