Client Relationship Executive(CRE)
2 days ago
Title : CRE
Department: Insurance
Location: Maninagar - Ahmedabad
Mode: Onsite
Role Overview
We are hiring Customer Relationship Executives (CRE) for our insurance team. In this role, you will be responsible for engaging with customers, handling queries, and ensuring a smooth service experience. The role focuses on building strong client relationships and driving customer satisfaction through timely support and communication.
Key Responsibilities
- Call customers for policy renewals, pending premiums, and follow up on insurance leads
- Clearly explain policy features, premiums, coverage, exclusions, and benefits
- Assist customers with KYC, documentation, policy updates, and basic claim-related queries
- Maintain accurate policy details, call logs, and customer records in the system
- Collect customer feedback and share important points with the team
- Build trust through polite communication and regular follow-ups
- Achieve daily/weekly calling and renewal targets
Qualifications & Skills
- Experience: Minimum 6 months to 1 year in tele-calling, customer service, insurance sales, or similar calling roles
- Education: 12th Pass/ Graduation(preferred)
Skills Required:
- Fluency in Gujarati (mandatory)
- Good communication in Gujarati and basic Hindi/English
- Strong phone-handling and active listening skills
- Basic computer knowledge (Excel, Email)
- Comfortable using CRM or policy management systems
- Good time management and follow-up discipline
Job Type: Full-time
Pay: ₹9, ₹16,000.00 per month
Work Location: In person
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