Client Relationship Executive(CRE)

2 days ago


Mani Nagar Ahmedabad Gujarat, India Edunova Innovation Lab Private Limited Full time ₹ 1,92,000 per year

Title : CRE

Department: Insurance

Location: Maninagar - Ahmedabad

Mode: Onsite

Role Overview

We are hiring Customer Relationship Executives (CRE) for our insurance team. In this role, you will be responsible for engaging with customers, handling queries, and ensuring a smooth service experience. The role focuses on building strong client relationships and driving customer satisfaction through timely support and communication.

Key Responsibilities

  • Call customers for policy renewals, pending premiums, and follow up on insurance leads
  • Clearly explain policy features, premiums, coverage, exclusions, and benefits
  • Assist customers with KYC, documentation, policy updates, and basic claim-related queries
  • Maintain accurate policy details, call logs, and customer records in the system
  • Collect customer feedback and share important points with the team
  • Build trust through polite communication and regular follow-ups
  • Achieve daily/weekly calling and renewal targets

Qualifications & Skills

  • Experience: Minimum 6 months to 1 year in tele-calling, customer service, insurance sales, or similar calling roles
  • Education: 12th Pass/ Graduation(preferred)

Skills Required:

  • Fluency in Gujarati (mandatory)
  • Good communication in Gujarati and basic Hindi/English
  • Strong phone-handling and active listening skills
  • Basic computer knowledge (Excel, Email)
  • Comfortable using CRM or policy management systems
  • Good time management and follow-up discipline

Job Type: Full-time

Pay: ₹9, ₹16,000.00 per month

Work Location: In person



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