Service Manager

Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with cross-functional teams for issue resolution* Maintain high NPS scores through exceptional service* Resolve complaints promptly & fairlyShift allowanceProvident fund

A service manager's core responsibility is to ensure excellent customer service and the smooth operation of the service department. They lead and manage a team, implement service strategies, and monitor performance to enhance customer satisfaction and retention. Key tasks include developing and implementing service procedures, resolving escalated issues,...

The Spares/Service Manager is responsible for overseeing the overall operations of the service and spare parts departments. The role ensures efficient workshop functioning, customer satisfaction, proper inventory management, and achievement of service revenue targets.Key Responsibilities:1. Service Department ManagementSupervise day-to-day workshop...

FACE Prep(Focus Academy for Career Enhancement) is an industry leader in Education Services and SkillDevelopment. Since founding in 2008, FACE Prep has positively impacted 3 million students in the country– across recruitment test preparation, employment training, higher education admissions and more. In2022, FACE Prep stands tall as the go-to player in...

Job SummaryThe Service Manager is responsible for managing the entire service department of the two-wheeler dealership, ensuring high customer satisfaction, efficient workshop operations, and achievement of service revenue targets. The role includes supervising the workshop team, maintaining service quality, and managing day-to-day operations.Key...

We are seeking an experienced Senior Travel Consultant to join our team. The ideal candidate will be responsible for managing travel arrangements, providing expert advice, and ensuring a seamless travel experience for clients. This role requires in-depth knowledge of travel planning, ticketing systems, and customer service excellence.Key...

Job Description Summary:Seeking for a Technical Manager who will oversee the product development by providing the technical support for trial opportunities and support research projects. Selected candidate will work collaboratively with the development team.Job Description:Test varieties trial phase to verify if they are suitable or not Develop trials plans...

Job Summary:We are looking for enthusiastic and skilled Service Technicians to join our team in Coimbatore. The role involves installation, maintenance, and servicing of industrial equipment at customer sites. Ideal for ITI-qualified candidates who are passionate about technical fieldwork and eager to learn.Key Responsibilities:Perform installation,...

Job titleTransit Field Services DirectorOwnership and key responsibilitiesLead the Field Services organization in the regionIncrease customer intimacy and market understanding, and develop FS into a commercial strengthDeploy Transit FS strategy within the region (organization / processes / tools)Strengthen REX to Product Management of our products...

Job Brief:To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.Responsibilities:Using various strategies and tools to provide effective solutions to...