Onboarding Specialist

17 hours ago

Mumbai, Maharashtra, India Flashaid Full time ₹ 4,00,000 - ₹ 6,00,000 per year
About Flashaid:
We are a fast-growing health insurance startup committed to redefining the way people access and experience health insurance services. With a focus on customer-centric solutions and technology-driven processes, we aim to deliver efficient, transparent, and seamless health insurance solutions.
Job Summary
We are looking for a detail-oriented and customer-focused Onboarding Specialist to join our Health Insurance team. In this role, you will be responsible for ensuring a seamless onboarding experience for new clients, guiding them through the process, and addressing their queries. The ideal candidate will have excellent communication skills, a strong understanding of health insurance products, and the ability to build lasting client relationships.
Key Responsibilities:
  • Serve as the primary point of contact for new clients during the onboarding process.
  • Guide clients through policy activation, documentation, and benefit explanations.
  • Collaborate with internal teams, such as sales and underwriting, to ensure timely delivery of services.
  • Educate clients about health insurance policies, terms, and coverage details.
  • Address client concerns and resolve issues promptly to enhance their onboarding experience.
  • Maintain accurate records of onboarding activities and ensure compliance with company and regulatory standards.
  • Provide feedback to improve onboarding processes and client engagement strategies.

Skills and Competencies
  • Strong interpersonal and communication skills, both written and verbal.
  • Excellent organizational skills and attention to detail.
  • Ability to explain complex concepts in a simple and clear manner.
  • Customer-focused mindset with a problem-solving attitude.
  • Familiarity with health insurance processes and regulations is a plus.
  • Proficiency in CRM tools and Microsoft Office Suite.

Qualifications
  • Bachelor's degree in Business, Healthcare Management, or a related field.
  • 2+ years of experience in customer service, client onboarding, or a related role in the health insurance industry.
  • Knowledge of health insurance policies, claims, and benefits is preferred.

Why Join Us?
  • Be part of a team that values customer satisfaction and innovation.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

  • Onboarding Specialist

    3 days ago

    Mumbai, Maharashtra, India Tekskills Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Title : US Onboaring SpecialistLocation: MumbaiWFOShift – Night (6 pm to 4 am or 7 pm to 5 am IST)Job Summary:The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring, establishing start...

  • Onboarding Specialist

    5 days ago

    Mumbai, Maharashtra, India QX Global Group Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    We're Hiring: US Onboarding Specialist (Mumbai | Night Shift) Shift: US Hours (Night Shift) Location: Mumbai (On- Site) Experience: 1–3 years Domain: Communication | Data Analysis | Stakeholder Engagement About the RoleWe're on the lookout for a smart communicator, data-savvy thinker, and confident stakeholder handler to step into a high-visibility role...

  • US Onboarding Specialist

    7 days ago

    Mumbai, Maharashtra, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring, establishing start date, scheduling Orientation and Day 1 letter. The specialist serves as the key liaison between...

  • Talent Acquisition Onboarding Specialist

    2 days ago

    Mumbai, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Talent Acquisition - Onboarding Specialist (Pre-Hire Process specialist)Location: Olympus, Thane, MumbaiShift: US Night Shift (24x5 Rotational Support)Experience Required: 4–10 yearsEmployment Type: Full-TimeMust Have: US/any international geo Onboarding exp, HRIS system work expPosition OverviewThe Onboarding Specialist is responsible for...

  • Onboarding and Operations Specialist

    10 hours ago

    Mumbai, Maharashtra, India Kepsten Inc. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionKepsten is a professional Canadian platform-based facility management company founded on principles of honesty, integrity, and trustworthiness. We are expanding our team and are looking for reliable and dedicated staff to join us.We believe in a supportive and structured work environment that values every team member. We provide full...

  • Data Onboarding Specialist

    3 days ago

    Mumbai, Maharashtra, India MProfit Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Profile:MProfit is a rapidly growing fintech company backed & funded by Rainmatter (by Zerodha) and other reputed investors. With the aim of empowering Indians to have clear visibility in their investments, MProfit provides wealth-tech solutions to Indian investors and wealth professionals.A powerful data insights platform, MProfit enables investors...

  • Vendor Onboarding Specialist

    23 hours ago

    Mumbai, Maharashtra, India Uniserved Tech Solutions Private Limited Full time ₹ 1,80,000 - ₹ 6,00,000 per year

    Company BackstoryTechlocal is a fast-growing service platform under Uniserved, building India's largest network of skilled local vendors across multiple service categories. Our verticals include AC services, kitchen chimneys, water purifiers (RO & non-RO), smart locks, refrigerators, washing machines, microwaves, vacuum cleaners, home theatres & sound...

  • TCS Mumbai is Hiring for Onboarding Specialist

    3 days ago

    Mumbai, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Mega Drive - TCS Mumbai is Hiring for Onboarding Specialist - Associate & Sr. AssociateDate : November 8th 2025Timing : 10:00 AM to 12:30 PMVenue - Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipada, Thane West, Pin code Job Title: Associate & Sr. Associate – Talent Acquisition OnboardingShift: Should be comfortable...

  • Onboarding Executive

    3 days ago

    Mumbai, Maharashtra, India Sodexo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Function: HR Shared ServicesPosition: Executive OnboardingImmediate Manager:Assistant Manager - OnboardingPosition location:Mumbai, NESCORole Summary:The Executive – Onboarding serves as a lead Compliance & GDPR Specialist, responsible for delivering a remote and responsive Compliance and DSAR administration service. This role focuses on employment matters...

  • Onboarding Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Dezerv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dezerv is a house of investing solutions for high-net-worth and affluent Indians. Dezerv is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial...