IT Ops Manager

3 days ago


Bhubaneswar Odisha India Rhythm Innovations Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Position OverviewWe areseeking an experienced Salesforce Data Security & DevOps Manager tolead the security, governance, and operational management of our Salesforceenvironments. This role requires deep expertise in managing multipleSalesforce orgs (including managed package orgs and code -driven orgs),implementing robust DevOps processes, and overseeing internal IToperations to ensure compliance, scalability, and efficiency. Key ResponsibilitiesSalesforce Data SecurityDefine and implement data security policies, including role hierarchy, permission sets, field -level security, and sharing rules.Manage encryption, data masking, and data residency controls to protect sensitive information.Conduct security audits, compliance checks, and penetration testing within Salesforce environments.Monitor and remediate vulnerabilities, ensuring compliance with industry regulations (GDPR, HIPAA, SOC2, etc.).Org & Managed Package ManagementOversee multiple Salesforce orgs, including production, sandbox, developer, and managed package environments.Manage Org strategy, governance, and integration architecture.Coordinate package upgrades, dependency management, and change deployment across environments.Ensure scalability, performance optimization, and system health.Salesforce with Code & DevOpsLead Salesforce DevOps lifecycle: CI/CD pipelines, automated testing, release management, and version control (Git -based).Implement tools like Copado, Gearset, Jenkins, GitHub Actions, or Azure DevOps for continuous delivery.Ensure code quality standards, code reviews, and best practices (Apex, Lightning Web Components, APIs).Drive automation for deployments, monitoring, and rollback strategies.Internal IT OperationsOversee identity and access management (IAM), Single Sign -On (SSO), and Multi -Factor Authentication (MFA).Manage internal IT infrastructure, including device management, VPNs, productivity tools, and integrations with Salesforce.Collaborate with security, compliance, and legal teams to maintain IT governance.Provide L2/L3 support escalation for IT systems impacting Salesforce operations. RequirementsQualifications7+ years of Salesforce administration and security experience.Strong knowledge of Salesforce architecture, APIs, and development best practices.Proven expertise in DevOps tools (Copado, Gearset, GitHub, etc.).Experience managing multiple Salesforce orgs and packaged solutions.Familiarity with compliance frameworks (GDPR, HIPAA).Hands -on experience with IT operations, SSO, MFA, and endpoint security.Strong problem -solving, analytical, and communication skills. Preferred SkillsExperience with cloud platforms (AWS/Azure/GCP).Working knowledge of data governance and MDM (Master Data Management).Background in network security and ITIL processes.Ability to mentor and guide junior admins/developers. 


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