Jio Fiber Home Connect Training Lead

12 hours ago


Jaipur, Rajasthan, India Reliance Jio Infocomm Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Posted Date:
06 Nov 2025

Function/Business Area:
Human Resources & Training

Location:
Jaipur

Job Responsibilities
  1. Conduct train the trainer programme for master supervisors and trainers of partners.
  2. Carry out revalidation training for Jio giga fiber associates, engineers and supervisors.
  3. Execute performance coaching and on field mentoring.
  4. Manage trainings on how to handle premium customers for Jio fiber engineers.
  5. Articulate and draft actual field scenarios and share with teams at headquarters.
  6. Support national headquarters teams in designing vernacular content.
  7. Plan and execute buddy ride with newly hired master supervisors.
  8. Ensure handholding of master supervisors for the first 30 days.
  9. Monitor and audit buddy ride and certification for Jio fiber engineers/associates.
  10. Drive periodic audit of training infra readiness at partner premises.
  11. Lead audit of training batches at Jio center and partner premises.
  12. Conduct periodic recertification of trainers and facilitators.
  13. Pilot mock home readiness with all connected devices.
Education Requirement

Graduation degree in any discipline (B.E. / B.Tech. / ITI Diploma preferred).

Experience Requirement

6 - 10 years.

Skills & Competencies
  1. Product service knowledge.
  2. Knowledge of IT tools usage.
  3. Planning and organizing skills.
  4. Team management skills.
  5. Execution skills.
  6. Communication skills.
  7. Coaching skills.
  8. Customer focus.

Please update your profile and upload resume to apply.

Location Map: Jaipur



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