Project Management Officer

Job description:

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experience and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur.

As one of the Platinum Partners of Qualtrics, AKT is hiring a Project Management Officer (PMO) to work in alliance with Project Managers in the delivery of Experience Management (XM) implementation projects.

Reporting to the Project Management Officer Team Lead, this is a hybrid role open to candidates based in Kolkata, India.

Key Responsibilities:

• Provide effective support to Project Managers (PM) and project teams during the project lifecycle
• Monitor and control project performance and deliverables against time, cost, and quality
• Ensure project plans are created and maintained up to date
• Manage projects' open issues and proactively follow-up activities, ensuring required results and deadlines are met
• Control project budget, track project cost effectiveness, raise red flags to PM & PMO Lead as required, work in alliance with PM to execute mitigation plans, report on budget status to management providing insightful and up to date information on the status background
• Help PMO Lead to control resources utilization and assignment ensuring sufficient and fitting resources are booked in advance and reporting on expected future resource plans, aligned with the resource strategy
• Verify project routines are maintained and proactively coordinate required project activities with internal and external resources as required
• Takes responsibility for ensuring tasks are closed and progressing in the right direction and communicate with PM & PMO Lead/raise red flags as required
• Prepare all relevant documentation to monitor and report the progress of the project and milestones to stakeholders
• Ensure project is managed in line with AKT internal procedures
• Work closely with excellent cooperation and coordination with PM & PMO Lead to support the project management activities
• Work proactively and independently following AKT guidelines
• Stand-in for PMs with customer facing activities when required
• Manage small projects end to end when needed

Requirements:

• Minimum 4 years of experience as a PMO/project manager
• Professional presentation and communication skills (both written and oral)
• Excellent English verbal and written (an additional language is an advantage)
• Ability to operate under pressure and strict deadlines
• Ability to manage small scale projects
• Experience working in global companies
• Proficient ability in all Microsoft Office applications (Excel, MS-Project, Word, PPT)
• Experience with Jira based project management (an advantage)
• Experience with Gen AI based documentation (an advantage

Personal Skills:

• Organized, resilient, able to multitask, prioritize tasks and meet deadlines
• Analytical and capable of exercising sound judgment
• Hands-on and detailed oriented
• Autonomous and capable of taking proactive action with little or no direction
• Ability to motivate others to action
• Strong ability to "make things happen" – coordinating between people, following up on them, helping to solve problems or direct towards problems solving
• Team player with strong commitment to accomplish tasks and goals
• Customer-facing communication skills

AKT Offers:

• A wide range of benefits and opportunities for career growth
• Stimulating and collaborative working environment
• Internal knowledge transfer, training, and coaching
• International business environment (offices in India, Cyprus, Israel, North America, UK, France, and Czech Republic)