Sales And Service Associate
2 hours ago
Company Description
Sansthha is a trusted online platform dedicated to providing authentic Vedic rituals and spiritual services to individuals across India and beyond. Our mission is to make poojas, havans, and sacred ceremonies accessible and seamless in the digital age. With verified and experienced purohits, personalized spiritual consultations, and high-quality samagri delivered to your doorstep, Sansthha ensures each ritual is performed with authenticity and precision. We are committed to preserving tradition while embracing modern convenience to fulfill diverse spiritual needs. Visit us at to explore our services or connect for collaborations and partnerships.
Role Description
This is a full-time, on-site role for a Sales and Service Associate, located in New Delhi. The associate will be responsible for driving sales, providing exceptional customer service, managing client inquiries, and resolving issues efficiently. Daily tasks include promoting services, addressing customer needs, maintaining accurate records, and facilitating smooth operations with a customer-first approach. The associate will collaborate with the team to ensure customer satisfaction and contribute to business growth.
Qualifications
- Strong interpersonal and communication skills to effectively interact with customers and address their needs.
- Experience in sales, customer service, or client relations with a proven ability to meet targets and build relationships.
- Organizational and multitasking skills to manage multiple customer interactions and maintain accurate records efficiently.
- Basic knowledge of Vedic rituals and cultural traditions is a plus.
- Proficiency in using CRM platforms or similar systems to manage customer information and inquiries effectively.
- Bachelor's degree in marketing, business, or a related field is preferred but not mandatory.
- Ability to work in a fast-paced, on-site environment in New Delhi.
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