Store Manager

19 hours ago

Mumbai Metropolitan Region, India Unnati Anam Consultancy Full time ₹ 50,000 - ₹ 80,000 per year

UAC is hiring for Shobha Shringar - Luxury jewellery Brand

About Us: Shobha Shringar Jewellers

is a luxury jewellery brand known for its exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication.

Working model:

Onsite

Location:

Walkeshwar, Mumbai

Days:

Monday - Saturday

Timings:

10:30am - 7:30pm

Budget:

50 to 80k (depending on experience)

Experience:

4-8 years

About the Role:

We are looking for a
Store Manager - Sales

who understands the world of luxury jewelry and knows how to create an exceptional in-store experience. The ideal candidate has experience with renowned jewelry brands, a deep knowledge of fine jewelry, gemstones, and craftsmanship, and the ability to engage HNI and UHNI clients with refined communication and personalized service. This role requires a strong sales acumen, storytelling ability, and relationship-building skills to curate meaningful client experiences while upholding the exclusivity of Shobha Shringar.

Key Responsibilities:

Client Experience & Sales Excellence

  • Provide a personalized, high-end shopping experience, ensuring clients feel valued and understood.
  • Develop and maintain strong relationships with clients, offering expert guidance on fine jewelry selections.
  • Educate customers on gemstones, craftsmanship, and the artistry behind each piece.
  • Consistently achieve and exceed sales targets, maximizing revenue while upholding brand integrity.

Brand Representation & Store Operations

  • Embody the elegance of Shobha Shringar through impeccable grooming, etiquette, and product knowledge.
  • Assist in merchandising and visual presentation, ensuring the store reflects luxury and sophistication.
  • Handle client inquiries, appointments, and bespoke orders with professionalism and discretion.
  • Support in-store events and private client appointments, curating seamless luxury experiences.

Clientele & Relationship Building

  • Develop a network of loyal customers through follow-ups, invitations, and exclusive previews.
  • Leverage CRM tools to track client preferences and offer tailored recommendations.
  • Stay updated on luxury market trends, competitive brands, and evolving customer preferences.

What We Are Looking For:

  • Experience: 4-8 years in fine jewelry or luxury retail sales, preferably with a renowned brand.
  • Education: A strong academic background in business, marketing, or a related field is preferred.
  • Strong Communication & Customer-Centric: Ability to engage with high-end clients, build lasting relationships, and deliver exceptional service.
  • Sales Expertise & Product Knowledge: Proven track record in achieving sales targets, with extensive knowledge of luxury jewelry to guide customers effectively.
  • Leadership & Positive Attitude: Ability to lead a team with an energetic, approachable, and enthusiastic demeanor, ensuring a high standard of customer experience.

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