Mystery shopping Tellecaller

4 days ago

Gurgaon, Haryana, India AtoZ Virtual Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Mystery Shopper Coordination: Call, onboard, brief, and schedule mystery shoppers; confirm task completion and collect reports on time.

Training & Onboarding: Conduct virtual/phone training sessions on audit expectations, observation skills, and reporting; provide refresher training.

Audit Quality & Compliance: Give constructive feedback, monitor report quality, and maintain performance records.

Relationship Management: Build long-term relationships with shoppers and act as liaison with the project team.

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