AMC Service Marketing Executive

12 hours ago

Kolkata West Bengal India TalentXplore Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Department: Service & Business DevelopmentLocation: Kolkata Experience Required: 2–4 Years (in AMC / IT Service / InfrastructureSolutions Marketing) JobSummary:We are looking for a proactive andcustomer -focused AMC Service Marketing Executive to promote and manage AnnualMaintenance Contract (AMC) services for IT Infrastructure Solutions. Therole involves developing new AMC business opportunities, renewing existingcontracts, and ensuring customer satisfaction through effective communicationand service coordination. KeyResponsibilities:Identify potential clients for AMC services across corporate, government, and enterprise sectors.Promote AMC offerings covering servers, storage, networking, desktops, laptops, and other IT infrastructure components.Prepare AMC proposals, quotations, and renewal offers in coordination with the technical team.Manage and renew existing AMC contracts before expiry; ensure continuous client engagement.Collaborate with service delivery teams to ensure quality and timely support for AMC clients.Maintain and update AMC database, renewal trackers, and customer contact records.Analyze customer feedback to improve service offerings and enhance client satisfaction.Participate in marketing campaigns, client visits, and presentations to promote AMC services.Achieve monthly and quarterly AMC revenue and renewal targets. RequiredSkills & Competencies:Strong understanding of IT infrastructure components and maintenance services.Experience in AMC / IT service marketing / client relationship management.Good communication and presentation skills.Proficiency in MS Office (Excel, Word, PowerPoint).Self -motivated with a target -driven mindset.Ability to coordinate between sales, service, and accounts teams effectively. EducationalQualification:Graduate in any discipline (preferred: BBA, B.Tech, or similar).MBA in Marketing or equivalent qualification (preferred). Compensation:As per industry standards and experience.Performance -based incentives are applicable. ReportingTo:Service Business Head / Manager – AMC Sales

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