CRM Co-ordinator

3 days ago


Cochin, Kerala, India BLOSSOM INNERS Full time ₹ 2,40,000 per year

Job Overview

Overseeing the company's CRM module to enhance the management of sales processes.

Job Description

·

· Responsible for the maintenance and improvement of Channel Konnect.

· Ensure that Distributor stock & CK stock are accurately reconciled and update the availability of items on CK for order processing.

· Verify that EBO stock is reconciled with CK stock and provide necessary support as required.

· Conduct regular training sessions on CK billing, inventory management, and MIS for distributors & EBOs.

· CK master data encompasses various tasks, including the creation of distributors, mapping of executives within CK, classification of channels, and the mapping of retail shops, as well as the mapping of distributors and executives.

· Provide support for stock transfers and billing processes among distributors.

· Management of distributors, including integration of CK with distributor software.

· Management of the sales team, including training, geographical distribution by channel, and the planning of travel routes.

· Conduct daily troubleshooting and manage technical concerns for EBOs, distributors, and executives.

· Uploading of primary and secondary parent channels.

· Accountable for the settlement of schemes and the processing of payments related to these schemes.

· Handling tertiary customer data derived from EBOs and furnishing this information for multiple marketing and promotional activities.

· Regular MIS including data on modern trade, executive beat, etc

· Work with CK Service provider and assist in software improvement and solving errors

Qualifications

· Any Degree

· Minimum 2 years of experience in inventory management

· Strong understanding of sales processes and inventory control principles

· Excellent communication and interpersonal skills

· Proficiency in Microsoft Office Suite, especially Excel

· Database management

Strong analytical and problem-solving skills

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



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