Tele Sales

1 day ago

Hyderabad, Telangana, India Women First Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview:

We are seeking an experienced Tele-Sales / Internal Sales Coordinator to join our team. The ideal candidate will manage allocated key accounts and handle enquiries from the sales team — ensuring smooth coordination between clients, vendors, and operations. This role involves handling the full cycle from enquiry and costing to quotation, execution, and payment follow-up.

A strong background in freight forwarding, shipping, and logistics is essential, with the ability to manage customer communication professionally and efficiently.

Key Responsibilities:

  • Manage all allocated key accounts and ensure prompt communication and service delivery.

  • Handle incoming enquiries from clients and the sales team, ensuring timely response.

  • Prepare costing and quotations in coordination with the pricing and operations teams.

  • Liaise with clients and vendors for shipment planning, execution, and updates.

  • Support the sales team in end-to-end shipment coordination and documentation.

  • Follow up for client payments and ensure timely vendor settlements.

  • Maintain updated records of quotations, shipments, and correspondence.

  • Work closely with internal departments to ensure operational and service excellence.

  • Identify opportunities for upselling and cross-selling logistics services.

Requirements:

  • 5–10 years of experience in Freight Forwarding / Shipping / Logistics.

  • Strong understanding of freight operations, documentation, and pricing.

  • Excellent communication, negotiation, and coordination skills.

  • Proficiency in MS Office and familiarity with freight management systems.

  • Ability to work under pressure and manage multiple priorities.

  • DG (Dangerous Goods) certification is an added advantage.

  • Customer-focused with a proactive approach and strong attention to detail.

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