Dispatcher

1 day ago

Remote, India NEW FLEET GLOBAL SOLUTION Full time ₹ 3,00,000 - ₹ 3,60,000 per year

Dispatcher Executive (US Logistics Processes)

Location: Work From Home

Salary: ₹25,000–₹30,000 per month + ₹2,000 Performance Incentive

Experience Required: Minimum 1+ years in DSP / last-mile dispatch operations (preferably with Amazon DSPs). Candidates with strong experience in US logistics processes will be given priority. Immediate joiners preferred.

Key Responsibilities

  • Manage end-to-end dispatch operations for DSP accounts, including route planning, rostering, rescues, driver communication, and performance monitoring.
  • Coordinate effectively with Amazon DSP clients and internal teams across dispatch, operations, and quality.
  • Ensure SLA compliance, quality benchmarks, driver productivity, and handle escalations promptly.
  • Utilize dashboards and tools (Chime, Netradyne, scheduling systems) to track KPIs and optimize performance.
  • Lead and support a team of dispatchers, ensuring training, accountability, and full shift coverage.
  • Oversee peak season planning, resource allocation, cost management, and operational efficiency.

Key Skills & Competencies

  • Strong hands-on experience in DSP dispatch or last-mile logistics.
  • Excellent English communication skills.
  • Data-driven approach with proficiency in Excel, KPI analysis, and escalation management.
  • Solid understanding of Amazon DSP standards, compliance, and operational workflows.
  • Prior experience with US logistics processes is strongly preferred.

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Work from home

Application Question(s):

  • We must fill this position urgently. Can you start immediately?
  • Are you comfortable working night shifts aligned with US time zones?
  • time zones?

Ideal answer: Yes

Have you worked in US-based logistics or dispatch operations before?

  • Are you comfortable with the offered ₹25,000–₹30,000 + ₹2,000 performance incentive?

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: Remote

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