assistant manager- housekeeping
4 days ago
Summary
- Conducts inventory of guest supplies, cleaning supplies, printing and stationery for the rooms, linen, etc and report to the Housekeeping Manager.
- Informs the Housekeeper to requisite for supplies as required for Housekeeping.
- Carries out inventory-taking of supplies and operating equipment as required by the Finance Department.
- Ensures the hotel flower arrangements and maintenance are properly carried out by the florist.
- Reports any pest-control issues to the Housekeeping Manager.
- Conducts regular inspections of rooms, ensuring standards of cleanliness is maintained at all times.
- Ensures no defect or dirty rooms are sold to a guest.
- Ensures the proper handling and control of lost and found items.
- Conducts frequent and thorough inspections of guest rooms and Rooms areas in general, together with the Front Office Manager and/or Housekeeping Manager.
- Ensures all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with the appropriate welcome and other amenities.
- Works closely with the Front Office and Engineering Departments to block rooms as necessary for maintenance.
- Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures Team Leaders and Attendants work in a supportive and flexible manner with other departments.
- Ensures daily operation runs smoothly.
Qualifications
Graduation
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