Kannada voice Process
2 days ago
Job Description
We are hiring dynamic and customer-focused individuals for the Phone Banking Officer role at Equitas Small Finance Bank, Chennai. Freshers and experienced candidates are welcome to apply
Key Responsibilities
* Handle inbound and outbound customer calls professionally.
* Provide accurate information on banking products and services.
* Resolve customer queries and ensure high customer satisfaction.
* Maintain call quality standards and adhere to process compliance.
* Update customer interactions and feedback in the system accurately.
Required Skills
* Excellent communication skills in Kannada and English(Mandatory).
* Good listening and problem-solving skills.
* Basic computer knowledge and typing skills.
* Customer-oriented attitude with a positive mindset.
Eligibility
* Education: Any Graduate / Undergraduate can apply.
* Experience: Freshers & Experienced candidates both can apply.
* Gender: Male (Rotational Shift), Female (Day Shift if applicable).
Job Types: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Benefits:
- Health insurance
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