Kannada voice Process

2 days ago


Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time ₹ 2,70,000 - ₹ 3,60,000 per year

Job Description

We are hiring dynamic and customer-focused individuals for the Phone Banking Officer role at Equitas Small Finance Bank, Chennai. Freshers and experienced candidates are welcome to apply

Key Responsibilities

* Handle inbound and outbound customer calls professionally.

* Provide accurate information on banking products and services.

* Resolve customer queries and ensure high customer satisfaction.

* Maintain call quality standards and adhere to process compliance.

* Update customer interactions and feedback in the system accurately.

Required Skills

* Excellent communication skills in Kannada and English(Mandatory).

* Good listening and problem-solving skills.

* Basic computer knowledge and typing skills.

* Customer-oriented attitude with a positive mindset.

Eligibility

* Education: Any Graduate / Undergraduate can apply.

* Experience: Freshers & Experienced candidates both can apply.

* Gender: Male (Rotational Shift), Female (Day Shift if applicable).

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Health insurance


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