Analyst - Field Excellence Operations

1 week ago

Hyderabad, Telangana, India Novartis Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description Summary

-Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support FEO-BSI teams in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.

Job Description

Major accountabilities:

  • Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
  • Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
  • On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
  • Participate in various knowledge sharing sessions that

Key performance indicators:

  • - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time

Minimum Requirements:
Work Experience:

  • Operations Management and Execution.
  • Project Management.
  • Working experience within the pharmaceutical industry.

Skills:

  • Alteryx.
  • Analytical Thinking.
  • Brand Awareness.
  • Business Networking.
  • Curiosity.
  • Digital Marketing.
  • Marketing Communications.
  • Process Documentation.
  • Excel proficiency
  • ETL tools required

Languages :

  • English.

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing

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