email/call

2 weeks ago


Mumbai, Maharashtra, India Aparna Singh Label Full time ₹ 3,00,000 - ₹ 3,37,600 per year

Job post summary

Date posted: October 15, 2025

Pay: ₹25, ₹28,000.00 per month

Job description:

Job Title:

Customer Support Executive – BFSI Process (Day Shift)

Location:

Chandivali, Mumbai

Job Type:

Full-Time | Work from Office

2 Weekly Offs (Rotational)

Job Description:

We are hiring experienced Customer Support Executives for our BFSI (Banking, Financial Services, and Insurance) process.

If you have 1+ year of BPO experience, especially in banking or financial services, and are looking for a stable day shift job in Mumbai, apply now

Key Responsibilities:

  • Handle inbound and outbound customer calls
  • Resolve banking/financial queries efficiently
  • Ensure excellent customer experience and satisfaction
  • Maintain quality standards and adhere to SLAs
  • Log and escalate customer concerns appropriately

Requirements:

  • Minimum 1 year of BPO experience in BFSI domain
  • Graduation is mandatory
  • Good communication skills in English and Hindi/Marathi
  • Willing to work from the Chandivali office
  • Comfortable with rotational weekly offs

Shift Details:

  • Day Shift
  • 2 Rotational Offs per week
  • Work from Office only

Salary:

₹25,000 to ₹27,800 (in hand, based on experience)

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20, ₹27,800.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person



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