Food & Beverage Manager
3 hours ago
About Us
Chai Days is a fast-growing café and beverage brand known for its vibrant ambiance, quality service, and signature chai-based menu. We are looking for an experienced and proactive F&B Manager to oversee operations, elevate service standards, and ensure a seamless guest experience across the outlet.
Key Responsibilities
- Manage full F&B operations, including staffing, service flow, and daily performance.
- Lead, train, and motivate the service team to deliver exceptional hospitality.
- Maintain high standards of customer service, handle escalations, and ensure guest satisfaction.
- Oversee inventory control, stock usage, vendor management, and purchase planning.
- Ensure compliance with hygiene, food safety, café SOPs, and quality guidelines.
- Monitor daily sales, cash management, billing accuracy, and financial reporting.
- Coordinate menu updates, promotions, marketing activities, and seasonal offerings.
- Improve operational efficiency during peak hours and resolve issues promptly.
- Conduct team meetings, performance reviews, and staff scheduling.
- Ensure smooth coordination between kitchen, service staff, and management.
Requirements
- Bachelor's degree / diploma in Hotel Management, Hospitality, or related field preferred.
- 1-2 years of experience as an F&B Manager / Assistant Manager / Café Manager.
- Strong leadership, communication, and customer-handling skills.
- Hands-on knowledge of F&B operations, POS/billing systems, and inventory management.
- Ability to work under pressure and manage a fast-paced service environment.
- Flexibility to work shifts, weekends, and holidays as per business requirements.
Job Types: Full-time, Permanent
Pay: ₹17, ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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