JC Onboarding Lead C

7 days ago

Anjangaon, Maharashtra, India Jio Full time ₹ 15,00,000 - ₹ 28,00,000 per year
  • Posted Date

12 Jul 2025
- Function/Business Area

Customer Service
- Location

Anjangaon
- Job Responsibilities

  1. Monitor the work of data verification agents to reduce rejection rate
  2. Ensure adherence to process service level agreement to meet TAT
  3. Audit Customer acquisition forms verified by data verification agents
  4. Extend support in regulatory audits
  5. Train the stakeholders on submission of correct KYC documents
  6. Circulate product and process updates to team and channel partners
  7. Assist in activation, verification & feedback survey of COCP accounts
  8. Education Requirement

Graduation degree in any discipline (Full time/ Part time/

Correspondence)
- Experience Requirement

4 - 6 years
- Skills & Competencies

  1. Knowledge of data verification
  2. Customer query handling skills
  3. Problem solving skills
  4. Interpersonal skills
  5. Target orientation
  6. Attention to Detail
  7. Location Map : Anjangaon