Admin and Front Office Associate

2 weeks ago

Mumbai, Maharashtra, India WebEngage Full time ₹ 2,50,000 - ₹ 7,50,000 per year

About Us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.

Learn more about us at

Responsibilities:

  • Coordinate with housekeeping, IT, and other service vendors.
  • Responsible for handling the front office and assisting with client visits
  • Handle daily office operations, stationery, and inventory.
  • Handling calls and maintaining various registers
  • Assisting clients during the office space visit
  • Handling mails related to the front desk and Admin.
  • Inward and outward courier handling
  • Petty Cash maintenance & Bills handling
  • Assist the Marketing & HR teams with departmental activities.
  • Coordinate and support various administrative projects and initiatives
  • Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.

Requirements:

  • Bachelor's degree in any discipline.
  • Minimum 3 years of proven experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office & G Suite is a must.
  • Excellent organizational and time-management skills.
  • Quick-thinking, planning, coordinating, and executing skills.

Life at WebEngage:

We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.

A highly inclusive work culture that promotes a relaxed, creative and productive environment.

Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance.

Perks & Benefits:

  • Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers)
  • Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Explore more here:

Do you think you fit the bill? Come along, let's redefine the future of Marketing Automation

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

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