Freelance Leadership Training Program for BPO Manager Trainer
1 day ago
Company Description
Henry Harvin is one of the largest multinational Higher EdTech companies, offering doctorate, degree, diploma, and certification courses on a global scale. Since 2013, the company has provided over 1,200 courses across 37+ categories, with offices in 13+ cities across the US, UK, UAE, and India. With a team of 600+ employees and 1,700+ consultants, Henry Harvin has trained more than 460,000 individuals and partnered with 900+ corporate clients and 210+ colleges worldwide. The organization is recognized for delivering comprehensive training, advisory, staffing solutions, and other educational services. It conducts over 7,000 classes monthly to empower learners and professionals.
Role Description
This is a part-time on-site role for a Freelance Leadership Training Program BPO Manager Trainer based in Panchkula. The trainer will be responsible for designing and delivering leadership training programs tailored to BPO managers. Day-to-day responsibilities include curriculum development, conducting interactive training sessions, managing the program schedule, monitoring participant progress, and providing constructive feedback. The successful candidate will work closely with stakeholders to ensure training outcomes align with organizational goals.
Qualifications
- Strong experience in Program Management and the ability to oversee training schedules and participant outcomes
- Proficiency in Training & Development, including effective delivery of sessions and performance evaluation
- Expertise in Curriculum Development and the ability to create structured, industry-relevant training materials
- Strong Analytical Skills for assessing training effectiveness, participant progress, and process improvement
- Proven experience or understanding of the BPO sector and leadership challenges is highly desirable
- Excellent communication and interpersonal skills to engage participants and foster a positive learning environment
- Relevant certifications in leadership training or professional development are an advantage
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