Customer Care Executive

1 week ago

DR APPT DelhiNCR, India Ison Xperiences Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Roles and Responsibilities

  • Interacting with customers over the phone, by email, or by chat to provide information and services
  • Answering customer inquiries and complaints
  • Handling customer issues and conflicts
  • Escalating issues to the appropriate team
  • Good understanding of Customer Support Business

Preferred candidate profile

  • Graduates only
  • Excellent Communication Skills
  • Should be OK to handle customers over calls ( 70 calls per day )
  • Rotational shift for male (10:30 am - 2:30 am window shift )
  • Day shift for Female ( 10:30 - 8:30 window shift ) ( Any 9 hours will be given )
  • Rotational shift for male (9 hrs between 10:30am-2:30am)
  • Rotational week offs
  • Lucrative Incentives Based On Performance
  • Travelling Allowance of 2000
  • Professional Career Development

Contact Person HR Rachna

Address : A-5, A Block, Sector 3 Noida. Nearest metro - Sector 16

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