Group Delivery Manager

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

Responsibilities

•Delivery of multiple and small/large scale digital marketing implementation andtransformation projects across several geographies ( APAC,EMEA,AMER ) using Agilemethodologies.
•Leading a large Digital transformation engagement with multiple partners and complexmatrix customer organization or a Industry vertical with 20-40 customer engagements
•Experience in executing and leading multi-stage projects that direct efficient use ofresources, and improved cost management through business transformation & technology.
•Experience in taking care of senior partners across geographies working in a complexmatrix environment.
•To lead a team of resources to successfully implement Adobe's digital marketing solutions.
•Lead a team of Architects, Project Managers ,Strategist and consultants on a complex end toend digital transformation
•Ability to act as a Client Partner for a customer and be prescriptive in solutions andrecommendations of best practices

•Fostering and developing talent who help clients optimize their digital assets and unlock valuein the areas of commerce, content and marketing for global clients across various industrysegments.
•Governing delivery excellence for a complex small/large scale digital platforms, by settingproject quality & performance standards, governing risks and issues, handling clientescalations & directly mentoring and handling the team.
•Structuring and managing projects and programs to meet overall objectives and clientbusiness drivers.
•Expertise in setting up new customer engagements and digital delivery models.
•Ability and expertise in handling Systems Integrator (SI) ( SBR/QBR,PerformanceDashboard ,Maturity Model,Outcome based ) partnerships for customer delivery
•SME on the Digital Marketing Tools such as of Digital Marketing technologies and tools suchas search engine optimization (SEO), search engine marketing (SEM), content marketing,influencer marketing, content automation, campaign marketing, data-driven marketing ande-commerce marketing, social media marketing, social media optimization, e-mail directmarketing is required
•Sales Pipeline , Funnel, Intake process management to grow this business
•Responsible for Driving Customer Value, Delivery Quality and Customer success includingsuccessful renewals of services with key customers
Personal Attributes

•Impact & Influence
•Executive Presence
•Enabling change
•Strategic thinker
•Managing complex situations
•Confidence
•Cross-boundary Collaboration
•Setting goals and expectations
•Analytical problem solving

Qualifications

• A bachelor's degree in engineering

• Knowledge and understanding of Digital Marketing technologies/platforms, toolsets and
trends is required

• Knowledge of Adobe Marketing Cloud namely Adobe Analytics, Adobe Target, Adobe Social,
Adobe Experience Manager, Adobe Media Optimizer, Adobe Campaign, Audience Manager
and Primetime is a plus

• 5+ Years experience in US preferably in a client partner or a Delivery Manager Role

• At-least 5 years experience in managing a P&L and responsible for Employee Engagement and
customer success

• Achievement and success-driven personality with strong cross business collaboration skills

• Strong (oral and written) English communication skills

• Ability to influence and interact with all levels internal and external stakeholders

• Good in prioritization, time management, and has excellent follow through skills

• Good team player with extraordinary networking skills with ability to deliver impact

• Ability to deliver exceptional Partner experience by acting as their trusted advisor

• Self-Starter, assertive and can do attitude

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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