Customer Success Account Manager

1 day ago


Bengaluru, Karnataka, India Microsoft Full time ₹ 7,00,000 - ₹ 12,00,000 per year

Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience 5+ years relevant work experience within customer industry



  • Bengaluru, Karnataka, India illumine Full time US$ 90,000 - US$ 1,20,000 per year

    Job Title: Account Manager – Customer Success (US Market)Location: Remote (US Shift)Experience: 4–5 yearsDepartment: Customer SuccessEmployment Type: Full-timeAbout illumineAt illumine, we are on a mission to empower childcare centers, preschools, and educators with simple, powerful tools that make their day-to-day operations smoother and more impactful....


  • Bengaluru, Karnataka, India Graphy Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description: Senior Customer Success Manager (Graphy Inc., On-site)Location:Domlur, Bengaluru.Team:Customer Success & Key Account ManagerExperience:4–7 yearsType:Full-timeAbout the RoleWe are looking for aSenior Customer Success Manager (Sr. CSM) to strengthen and scale our Customer Success function. In this mid-senior role, you will guide a team of...

  • Account Manager

    2 days ago


    Bengaluru, Karnataka, India Mewt Account Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Manage and oversee the daily operations of the accounting department including:Month and end-year process.Accounts payable/receivable.Cash receipts.General ledger.Payroll and utilities.Treasury, budgeting.Cash forecasting.Check runs. Perks and benefitsFlexible work hoursHealth insuranceYearly bonus


  • Bengaluru, Karnataka, India Richpanel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the jobRichpanel is an AI-first customer service platform disrupting the $400B BPO market. By automating customer support and enabling brands to deliver effortless CX at scale, Richpanel helps e-commerce businesses reduce costs, increase automation, and grow sustainably.We're headquartered in Bangalore with a global customer base of 2,000+ brands....


  • Bengaluru, Karnataka, India Omind Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title: Customer Success Manager (CSM)Location: Bangalore / KolkataExperience Required: 3+ years in SaasIndustry: IT Services / Software/ Customer Experience (CX).Employment Type: Full-timeWhy Join Us?Work with cutting-edge CX solutions transforming digital engagement.Be part of a collaborative and high-performance team culture.Growth opportunities in a...


  • Bengaluru, Karnataka, India Weekday AI (YC W21) Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    This role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centricInternational Customer Success Managerto join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...


  • Bengaluru, Karnataka, India Weekday AI Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    This role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...


  • Bengaluru, Karnataka, India GE VERNOVA Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    **Job Description Summary****We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts, building, and maintaining strong relationships, addressing inquiries, resolving issues, and acting as a trusted advisor....


  • Bengaluru, Karnataka, India Wayground Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR).  Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance...


  • Bengaluru, Karnataka, India Talentiser Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    One of our Client is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Client solutions.Responsibilities will include primary responsibility, post initial Go Live, for the Day to DayFunctional, Operational and Usability enablement for Customers.The...